Contact Us

Have you got questions about our products? Leave a message for our fantastic customer service representatives below or give them a call at the number listed below. We can offer assistance about ordering, or answer any questions about your new products or whereabouts of an order.

Our customer service team is free to answer questions via email or phone.  Please note our phone operating hours are Monday through Friday, 8 AM - 5 PM EST. But you can always send us an email at custserv@pfisleep.com. We will make sure we respond as promptly as possible and provide you with all the answers you need!

For general customer service: 1-800-438-1516

For warranty inquiries: 1-800-299-1378

Don’t forget to look at some of the resources we have online:

Click to view our furniture size guides

Click to view our manuals